Once your have placed your order it will be processed and released to Lynx @ home service.  Lynx @ home service deliver Monday to Friday between the hours of 8am and 6pm. It can take upto 7 working days and will not be on a weekend or a Bank Holiday.

If there is no one to accept your parcel, Lynx will post a card through your door for you to contact them to arrange a more convenient time to deliver.

If your order is late or you have not received a card through your door, please do not hesitate to contact our Careline for further assistance.

Our Careline is open Monday to Friday 9am to 4pm. You can contact us by calling freephone 0500 97 98 99. Or email us on the address below.

careline@jackel.co.uk

Careline
Jackel International Ltd
Dudley Lane
Cramlington
Northumberland
NE23 7RH

Lynx will try to deliver your parcel 3 times, if they are unsuccessful they will return it to ourselves. We will then contact you for further instruction.

Last Updated: May 06, 2008