Jackel International Limited’s On-Line Privacy Statement

General

Jackel International Limited ("we", "us", "our"), is committed to respecting your privacy when you use and submit personal information to www.tommeetippee.co.uk (the "website"). We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement and will not be used for unauthorised purposes.

We encourage you to read this Privacy Statement carefully when using the website and/or any of the associated services. By using the website, you are accepting the practices described in this Privacy Statement.

In this Privacy Statement, personal information means any information about you from which you can be personally identified, including, without limitation, your name, address, telephone number, email address, financial details, username, password and other information which you may disclose to us.

Parts of the website may invite you to supply personal information, which may include sensitive personal information about your physical health. Any personal information that you do supply will be held securely in accordance with the Data Protection Act 1998 (the "Act"). We are the Data Controller for the purposes of the "Act". Please go to www.ico.gov.co.uk for details of our registration.

You do not have to provide personal information to access the website, but if you do not supply certain information then you will not be able to access some of the areas and facilities on the website.

If you have any questions about our privacy practices, please refer to the end of this Privacy Statement for information on how to contact us.

Information we collect about you

Information you provide.

We may collect and store any personal information you enter on the website or provide to us in some other manner. This includes identifying information, such as your name, address, email address, and telephone number when you are registering with the website or submitting product queries to our Careline. Please note that the Careline is intended for product queries only. If you submit pregnancy related queries to our Careline, including sensitive personal information about your health, we will forward this to our Midwife. Likewise if you send product related queries to our Midwife, these will be forwarded to our customers services team who will deal with your query.

If you make a payment, financial information such as your payment method (valid credit card number, type, expiration date or other financial information) will be stored and processed by our third party payment service provider, meaning that we do not have access to your payment details.

Where you wish to become a member of the Baby Club we will also request certain information such as whether you are pregnant, whether you have children and the names, date of birth and gender of your children, The type and level of information will depend upon whether you are simply browsing the website, looking to become a member and/or making a purchase.

Where you wish to ask our Midwife a question, you may also provide certain types of sensitive personal information, such as information about your health and that of your baby, in order for our Midwife to deal with your queries. Please note that it is not intended that our Midwife deals with product queries. Any product queries sent to our Midwife will be forwarded to and dealt with by our Careline team.

Information collected automatically. Please see the section headed "Cookies" below.

How we use the information we collect about you

Personal Information That You Choose to Provide to Us

General

If you choose to provide any personal information via this website or otherwise through email, the information will only be used or disclosed for certain purposes which include the following:

• to manage your membership and gift list application and to provide you with customer support and advice and administer competitions;
• to deal with queries submitted to our Midwife;
• to carry out our obligations arising from any contracts entered into between you and us and managing any order that you place with us;
• to analyse the use of the Tommee Tippee website to ensure that content from the website is presented in the most effective manner for you and for your computer;
• internal monitoring, record keeping and normal day to day business operations;

Financial information

We may use financial information or payment method to process payment for any purchases made on the website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

Our Midwife

We may disclose certain of your information, including some personal information (and sensitive personal information), to our Midwife, in order to deal with any queries you may have.

Other Situations

We also may disclose your information, including personal information:

• to help prevent illegal activity or activity that threatens our computer systems or networks.
• as permitted or required by authorities or otherwise required by subpoena, search warrant, court order, or other legal process, to defend against legal claims, to enforce our terms of use or other agreements or policies or as otherwise required by applicable laws and/or regulations .

in the event we sell or buy any business or assets, in which case we may disclose your personal information to the buyer of such business or assets.

Marketing

Mother and Baby Club Members.

Where you are a Member of our Baby Club and you have consented to us doing so, we may use your personal information to contact you by email, post, telephone and/or SMS with promotional information about us and our products and services or the products and services of our Group company, Sangenic International Limited, or of carefully selected third party companies and which may be of interest to you. Where you have previously agreed to receive such communications but wish to opt out at a later date, please see section below headed ‘How to opt out’.

Customers purchasing products from the website. Where you have purchased products from us, we may also, unless you opt-out (see below for how to opt out) use your personal information to contact you by email, post, telephone and/or SMS with promotional information about us and our products and services or the products and services of our Group company, Sangenic International Limited, or of carefully selected third party companies and which may be of interest to you. To opt out of receiving such communications please see section below headed ‘How to opt out’.

Sangenic International Limited and third parties. Subject to your consent, our sister company, Sangenic International Limited and some carefully selected third parties may also contact you directly for the same purposes identified above. To opt out of receiving such communications please see section below headed ‘How to opt out’.

Unless you tell us otherwise (see section below headed ‘How to opt out’.), we may also contact you to help us understand your needs and interests and how we can improve this website and our products and services, and those of Sangenic International Limited. From time to time, we may also contact you for market research purposes.

How to opt-out

You can choose not to receive communications from us, Sangenic International Limited or any third parties, at any time, either at the time of joining the Mother and Baby Club or purchasing products from our website or at any time thereafter by either:

• clicking the link on an email communication from us which indicates that you no longer wish to be contacted;
• emailing us at unsubscribe@jackel.co.uk ;
• telephoning us on 0500 979899; or by
• writing to the “Web Developer”, Jackel International Limited, Dudley Lane, West Cramlington Northumberland NE23 7RH,

In each case, as soon as is reasonably practicable, we will remove you from our marketing lists and where applicable we shall notify Sangenic International Limited and our third party suppliers of your change of preference.

Who do we share your information with?

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on the website or while using our services. Whenever we disclose your data to third parties, we do so for a permitted purpose only and will use reasonable efforts to make those parties aware of the terms of this Privacy Statement.

Third Party Companies: We may share your personal information with certain authorised service providers that perform certain services on our behalf. As detailed in the section ‘How we use the information we collect about you’ , if you are Baby Club member and/or make purchase from our website, subject to your consent, we may provide your information to certain third companies for marketing purposes.

Sangenic International Limited: as detailed in the section ‘How we use the information we collect about you’, if you are a Baby Club Member or purchase goods from us via this website, we may, subject to your consent, provide your information to Sangenic International Limited, which is one of our Group companies for marketing purposes. Sangenic International Limited is a company registered in England and Wales with company number 01308939 and a registered address of Dudley Lane, West Cramlington, Northumberland NE23 7RH.

How we protect your personal information?

We want you to feel confident using the website and will protect your data in accordance with the terms of the Data Protection Act 1998. However, no system can be completely secure. Therefore, although we take all reasonable steps to secure your information, we do not guarantee that information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information.

General

Cookies

In addition to giving you the opportunity to submit personal information, we may collect information about you automatically when you connect to this website. This information is not personally identifiable and includes general information about your computer settings, your connection to the internet, your browsing patterns and your geographical location. We may collect this information through the use of cookies.

A cookie is information which is sent to and stored on your computer when you first visit this website, and allows us to identify your computer (but not you) the next time you visit the website. We may use the information collected in this way to adapt this Website so that it better suits you and your interests. Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. You will need to refer to your internet browser instructions to find out more about these options and how to use them.

Please be aware that if you do reject or erase certain cookie, some of the features and services on the website may either not function properly, or at all.

Copy of, or Updates to, Personal Information

You can ask to review the personal information we hold about you and ask us to change or delete any of this information. We also honour requests to update or change information. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. These rights are in addition to your right to request that your personal information is/is not used in a particular way or shared with particular parties We may require that an individual provide certain information so that we can verify the identity of the person making the request. You can do this by writing to the “Web Developer”, Jackel International Limited, Dudley Lane, West Cramlington Northumberland NE23 7RH.

Other Websites and Hyperlinks

This website contains links to, and may be hyperlinked from, other websites that may or may not be affiliated with us or the Mayborn Group. We are not responsible for the accuracy and content of external websites and specifically disclaims responsibility for their content, privacy practices, or terms of use, and we make no endorsements, representations, or warranties about their accuracy, content or thoroughness. Please check the privacy policy of these external websites prior to using the external website. This Privacy Statement relates only to information collected by us through this website. If you choose to access any hyperlinks from this website, you do so at your own risk.

Effective Date

This Privacy Statement is effective as of March 1st, 2010.

We may change this Privacy Statement from time to time without notification and we therefore advise you to regularly review the policy when you visit this Website. If we decide to make changes to our Privacy Statement for the website, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Jackel International Limited

Jackel International Limited is a company registered in England and Wales with company number 01894022 and a registered address of Dudley Lane, West Cramlington, Northumberland NE23 7RH.