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WANT HELP WITH A PRODUCT?

Why not visit our Product Support pages and learn more about our products.

  • Read some of our most Frequently Asked Questions
  • Download Product Manuals
  • Watch How to Use videos

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GENERAL FAQ's

Read some of the most Frequently Asked Questions about Tommee Tippee and get the answers you want.

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USER MANUALS

Lost your Product Manual and want to check how best to use your product then download the latest Product Manuals.

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Thanks for dropping by! At this time, we’re handling a higher volume of emails than usual and as we don’t want you to wait too long for an answer, we would recommend that you call our UK Freephone Careline on 08085 97 98 99, so that one of our team can provide you with support in the shortest timescale possible.

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Have a product or general enquiry about Tommee Tippee? Call our team on: 

  • 08085 97 98 99  (Our new number!)
  • Great news! Calls are now free from UK landlines and mobiles!
  • Calling internationally? Please note that calls will be charged at your network provider international rates and that you need to dial 0044 8085 979899

Standard Opening Hours:

  • Open 24-hours a day between 8:00am Monday through to 8:00pm Saturday (GMT)
  • Closed all day Sunday.

Factory Shop Opening Hours:

  • Mon - Thurs 9.00am - 12.30pm and 1.00pm - 4.30pm
  • Fri 9.00am - 1.00pm

The shop can be located at:

Tommee Tippee,
Northumberland Business Park West
Dudley Lane,
Cramlington,
NE23 7RH