Menu

Support Details

Baby Food Steamer Blender Support

Getting Started

Great to see that you’ve purchased a Tommee Tippee baby food steamer blender. To help you get started and to keep it working effectively, we’ve added all the guidance you should need, plus some handy hint, tips and troubleshooting advice.

 

Parts Guide

A step by step guide to all the component parts with how they should be fitted together and what the monitor functionalities are.

steamer blender parts guide

 

Setting up your steamer blender for first use:

It’s important to not just assemble the parts together before first use, but to clean it also. Here’s a guide for you to follow, which gives you a full rundown on what’s needed:

  1. Wash blade, container and lid in soapy water, dry and place machine on a clean, dry kitchen work surface. To remove blade, hold the blade tab inside the machine whilst turning the locking ring on the bottom of the container (I). This will remove the locking ring and the blade will split into two parts. To re-assemble, reverse these steps. WARNING! Handle the knife blade carefully as it is extremely sharp. Care needs to be taken when handling the sharp cutting blades, emptying the bowl and during cleaning. Place contrainer with lid into the machine and lock in place using the locking dial (B + C).
  2. Fill water tank with 450ml of cold water and replace the cap (D).
  3. Plug machine into mains power supply, the power button LED will be flashing. Press the power button to turn on the machine. The power button LED will continue to flash and the LCD display will illuminate (E).
  4. Press the steam button and set the steam time to 30 minutes using the + buttons (F).
  5. Press the blend button and set the blend time to 30 seconds using the + buttons (G).
  6. Press the power button to start (H). The machine will now run the steam and blend cycle automatically.
  7. When the cycle has finished the machine will beep, the LCD display will turn off and the power button will flash. Turn off at the power supply, unplug the machine and allow the machine to cool completely. Unlock container and remove residual water and clean container following instructions in the cleaning section. Discard any remaining water from the water tank by tipping the machine sideways over a sink.
  8. The machine is now ready to use.
Setting up your steamer blender
What can I use the machine for?

The machine is only intended to be used for steaming and blending fresh meat, fish, vegetables and fruit. It isn’t suitable for:

  • Cooking rice, noodles and pasta
  • Heating liquids, soup or water
  • Chopping hard ingredients such as ice cubes and sugar lumps
  • Cooking frozen foods
  • Defrosting and reheating food or keeping food warm 
  • Heating baby food jars
  • Heating bottles 
Can I add hot water to the tank, or does it have to be cold?

We recommend that you only add cold water to the steamer blender.

How do I ensure that my little one's blended food is lump free?

If just blending food and not steaming first, try adding a little bit of cooled water when blending, to help give a smoother consistency. If you’re following a steam and blend cycle, you can use some of the water that will remain in the jug, although remember the pause the machine in between the steam and blend cycle, so you can choose the amount of water you want to use.

Can I use the blender for large batches of food?

The blender is ideally suited to small batches of food and is recommended for use in short pulse bursts. We recommend pulsing for 1-minute, then letting the machine cool for 2-minutes. After operating 4 cycles, please let it cool down to room temperature before operating it again.

 

Using your machine:

  1. Place the machine onto a dry kitchen work surface. Place the container with diced food into the preparation area (B) and lock in to place using the locking dial (C). It’s important that you only steam up to 200 grams in one cycle, anything over this will overfill it. Fill the water tank with 450ml of cold water and replace the cap (D).
  2. Plug the machine into the mains power supply - the power button LED will be flashing. Press the power button to turn on. The power button LED will continue to flash and the LCD display will illuminate (E).
  3. Setting cycle options:

    A) SETTING AN AUTOMATIC STEAM CYCLE

    • Press the steam button and set the steam time using the +/- buttons. Maximum steam time of 30 minutes (F).
    • Press the blend button and set the blend time using the +/- buttons. Maximum blend time of 5 minutes (G).
    • Press the power button to start. The machine will now run the steam and blend cycle automatically.

    When setting the automatic cycle, the blend time can be set first, but the machine will always start with the steam cycle first. During the automatic steam and blend cycle, the blades will rotate once every 2 minutes to move food around the container. When cooking meat, it’s extremely important to pause the machine every 10 minutes and stir the food thoroughly. This is to ensure even cooking.

    The blend time can be set for 2, 4, 6, 8 or 10 seconds to control the texture of the food.

    **For your child’s safety always check food temperature before feeding**

    B) Setting a steam cycle only

    • Press the steam button and set the steam time using the +/- buttons. Maximum steam time of 30 minutes (F).
    • Press the power button to start. The machine will now run a steam cycle. To remove the blade, hold the blade tab inside the jug whilst turning the locking ring on the bottom of the container (I). This will remove the locking ring and the blade will split into two parts.

    WARNING! Handle the knife blade carefully as it is extremely sharp.

    Care shall be taken when handling the sharp cutting blades, emptying the bowl and during cleaning.

    C) Setting a blend only cycle

    • Press the blend button and set the blend time using the +/- buttons. Maximum blend time of 5 minutes (G).
    • Press the power button to start. The machine will now run a blend cycle. The blend time can be set for 2, 4, 6, 8 or 10 seconds to control the texture of the food.
  4. When the cycle has finished, the machine will beep, the LCD display will turn off and the power button will flash. During steaming, water will collect in the jug. This water can be left in with the food or removed depending on your preference. Leave the machine to stand for 2 minutes before unlocking the jug and removing the food. Take care when removing the jug and lid, as steam may still be present and the container may be hot to touch.

    **For your child’s safety always check food temperature before feeding**
  5. Turn the machine off at the power supply and unplug the machine. Disassemble the blade from the jug and lid and wash all parts in warm soapy water. To remove the blade, hold the blade tab inside the jug whilst turning the locking ring on the bottom of the container (I). This will remove the locking ring and the blade will split into two parts. To re-assemble, reverse these steps.

    WARNING! Handle the knife blade carefully as it is extremely sharp.

    Care shall be taken when handling the sharp cutting blades, emptying the bowl and during cleaning.
  6. Allow machine to cool down completely before discarding remaining water from the water tank. You can discard the water by tipping the machine sideways over a sink.
  7. If preparing another batch of food straight away, make sure that you top-up the water tank with more water as it’ll need filling up again before you begin.
Using your machine steamer blender

Pause functionality

To pause while in mid cycle, press and hold the steam button and blend button at the same time for 3-seconds until the machine beeps - the power button will flash. This will pause the cycle indefinitely. The jug can be removed during this time.

Press the power button to continue the cycle.

 

Cancelling a cycle

To stop while in mid cycle, press the power button for 3-seconds until the machine turns off.

 

Cleaning & Maintenance Advice

Cleaning your steamer blender is naturally an important factor, as it keeps the machine working effectively for you and your little one. Here’s some simple steps for you to follow:

  • Turn off at the power supply, unplug the machine and allow it to cool down completely before cleaning.
  • Before first use, before each use and after every use wash the container, lid, knife blade, sealing ring and locking ring in warm soapy water and dry thoroughly. These parts are not dishwasher safe.

WARNING! Handle the knife blade carefully as it is extremely sharp.

  • Care needs to be taken when handling the sharp cutting blades, emptying the bowl and during cleaning.
  • After every use wipe the entire base with a damp cloth but do not submerge in water.
  • Do not clean with abrasive cleaners or allow to come in to contact with solvents or harsh chemicals as damage could result and we don’t want this to happen!
Can I clean my Steamer Blender parts in the dishwasher?

The jug can be cleaned on the top shelf of your dishwasher but the blade and other parts need a bit more TLC, so they need to hand washed.

Can I disassemble the blade for cleaning?

Yep! But please take care to reassemble the parts correctly as per the setup guide we’ve given you. 

How to descale your Steamer Blender?

Descaling your machine will help keep everything in working order. We recommend to descale approximately every 4-weeks, however if you notice limescale earlier than this due to living in a hard water area or due to you loving your machine so much that you use it several times a day, just like your kettle, you may need to descale sooner – the 4-weeks is purely a guide.

Living in a hard water area can produce limescale quicker than other areas. If you’re not sure of your water quality, you can check this out through your water provider.

Thankfully, descaling is quick and easy. Simply wait for the tank to cool, then empty any remaining water from the tank (to remove the water, tip the machine over the sink).

  1. Pour in 250ml of clear/ white vinegar (cleaning or food grade vinegar will do the trick)
  2. Leave for at least 30 minutes, or up to 24-hours depending on the amount of limescale.
  3. Pour the white vinegar liquid down the sink. Rinse the water tank with clean cool water to remove any build up that came loose as a result of the descaling process and pour liquid down the sink. You may like to repeat this process to remove any residual build up or white vinegar.
  4. Follow instructions under 'Set up' to perform a final cleaning cycle.

 

What does descaling do?

The descaling process removes deposits of calcium and other minerals within the system that may affect its performance.

Tommee Tips

You may need to repeat the descale process, if you find that limescale is being stubborn or there’s quite a bit of it to remove.

Cleaning and maintenance Descaling tommee tip baby food steamer blender
E001 has appeared on the screen - what does it mean?

This is telling you that the water tank has boiled dry. If this happens, start a new cycle and replace the food. Unplug the machine, allowing it to stand for 2 minutes before filling the water tank with 450ml of cold water. Re-set the cycle following the instructions in the ‘usage section’.

I don't think there's enough steam - what can I do?

A lack of steam is usually an indication of the water tank needing to be descaled.

Descaling your machine will help keep everything in working order. We recommend to descale approximately every 4-weeks, however if you notice limescale earlier than this due to living in a hard water area or due to you loving your machine so much that you use it several times a day, just like your kettle, you may need to descale sooner – the 4-weeks is purely a guide.

Living in a hard water area can produce limescale quicker than other areas. If you’re not sure of your water quality, you can check this out through your water provider.

Thankfully, descaling is quick and easy. Simply wait for the tank to cool, then empty any remaining water from the tank (to remove the water, tip the machine over the sink).

  1. Pour in 250ml of clear/ white vinegar (cleaning or food grade vinegar will do the trick)
  2. Leave for at least 30 minutes, or up to 24-hours depending on the amount of limescale.
  3. Pour the white vinegar liquid down the sink. Rinse the water tank with clean cool water to remove any build up that came loose as a result of the descaling process and pour liquid down the sink. You may like to repeat this process to remove any residual build up or white vinegar.
  4. Follow instructions under 'Set up' to perform a final cleaning cycle.

**You may need to repeat the process f you have stubborn bits of limescale that weren’t cleared the first time**

The machine is making a continuous beep. What can I do to fix this?

It sounds like the jug and lid aren’t assembled correctly. Simply remove the jug and ensure the lid is locked in, then place the jug back in the machine and lock in place using the locking dial. This should do the trick.

Why are there still lumps in the food?

If you’re finding that lumps are still in the food after blending, try adding some cooled water and blending for a short time again. To prevent this happening on the next blend cycle, add the desired amount of water before you begin.

The blade's moving during a steam cycle - is this normal?

It’s perfectly normal for the blade to turn during a cycle. It does this to encourage the food to circulate, so that the food is steamed evenly.

My jug looks cracked - can I get a new one?

Under general use - marks, which look like hairline cracks in the base of the jug, can appear. These marks are known as ‘flow marks’. The cracks situated on the underside of the jug are caused in part because of the heat and vibration that it’s subjected to through it’s normal lifecycle.

To identify if cracks are in fact flow marks, whilst taking care, gently feel the affected area (please be extremely cautious here as if they are cracks, they may be sharp). If the crack cannot be felt when touched, they’ll be flow marks, which means that you can keep using the machine as normal. If you can feel a crack, or if it’s obvious without touching the area, we’d be happy to chat to you about this via your preferred method of contact [link to contact choices].

How To Videos

How to use the Baby Food Steamer Blender

Contact Alt Image Contact Alt Image

Still looking for an answer?

Get in touch

Contact us

Get in touch

*Calls are free from UK landlines and mobiles **International calls will be charged at your network provider’s international rates
Lines are open 8am-8pm Monday to Friday and 9am-12pm on Saturday’s

*Calls are free from UK landlines and mobiles **International calls will be charged at your network provider’s international rates
Lines are open 8am-8pm Monday to Friday and 9am-12pm on Saturday’s

It looks like you're in a different country Change site ?

Dismiss
icons-16 - chevron right@3x Created with Sketch. icons-16 - chevron right@3x Created with Sketch.